The laundry industry is a very mature but still developing industry. Laundry business organizations have had to adapt to an ever-changing marketplace to better meet customer needs and expectations. Even in a mature and highly competitive market space, businesses that can adapt to changing markets can succeed and grow. Emerging trends in the market such as technology, the convenience of laundry services, the foundation of the hub-and-spoke model, and growing demand for eco-friendly products. If successfully implemented, all these prominent trends are expected to continue driving the market exponentially in the coming years.

　　Over the past decade or so, the proliferation of smartphones and their companion apps has impacted all walks of life. Laundromats are no exception. Organizations that successfully adapt to this customer trend by creating easy-to-use applications and processes have been able to grow efficiently outside of traditional markets. Many features, including the ability to schedule pickups and deliveries, track laundry status, and easy payment, are now evident in the best laundry business apps through the use of smart lockers. Businesses implementing this new technology have been able to increase their market size and number of customers.

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